The client is a leading UK-based recruitment agency, specialises in technical recruitment. With years of expertise under their belt, they had accumulated various ideas on an ideal system tailored for their needs.
Their initial challenges were:
Operating with an outdated system, which was cumbersome for managing both recruiters and handling CVs, leading to operational inefficiencies.
Relying on cumbersome software like Microsoft Excel which impeded real-time collaboration, limiting team synergy and slowing down processes.
Using a standard CRM system, namely Bullhorn, which although popular, was lacking in terms of advanced features needed for a rapidly growing business.
Their main requirement was to transition to a more advanced system that would offer a higher degree of functionality, especially in terms of data management, information governance, and collaboration, given the sensitive nature of personal data in CVs.
Blue Tea proposed a comprehensive solution for the client’s specific challenges:
- Web Application Development: A web platform built on top of the main database, designed to enhance collaboration and ease of access for all stakeholders.
- API Development and Integrations: The solution seamlessly integrates with tools like Microsoft Teams, Hubspot and Google Maps to provide a more holistic platform.
- Technologies Used: Leveraging cutting-edge technology stacks such as:
- Ruby on Rails: for a robust back-end development.
- PostgreSQL Databases: to ensure data integrity and scalability.
- Distributed Infrastructure using Amazon Web Services (AWS): to guarantee performance and reliability
This new platform allows the client to:
✓ Notify clients automatically.
✓ Define specific candidate circumstances.
✓ Offer a mobile interface and the potential for a mobile app in the future.
Post-implementation of Blue Tea’s solution, our recruitment client experienced a multitude of benefits:
- Efficiency and Collaboration: The shift from manual systems like Excel enabled multiple team members to collaborate on accounts simultaneously.
- Custom Features: D&A now had bespoke features tailored to their requirements that their previous systems couldn’t offer.
- Cost Reduction: With the new system in place, they saw a significant decrease in the costs associated with supporting their technology and processes.
- Compliance and Security: Given the sensitive nature of recruitment data, the new system ensured higher standards of data management and governance, making sure that personal and sensitive information remained secure.
- Future Proofing: With the possibility of introducing a mobile app, the company could ensure offline connectivity and on-the-go usage, setting them up for future success.