Our mobile app development services

Our services encompass the entire spectrum of application design, integration and management. From conceptualisation to delivery, we expertly handle the development process of both consumer-focused apps and transformative enterprise-class solutions. Our role extends beyond just creation, as we also provide continuous support post-delivery, ensuring ongoing success and adaptation. Choosing to build a custom mobile app allows you to:

01

Create a platform for effortless customer engagement and connection with your business.

02

Integrate your mobile app seamlessly into your day-to-day operations.

03

Unlock new revenue opportunities.

04

Capture data instantly including media, signatures & more

05

Enhance your company’s technological infrastructure.

06

Enrich your digital portfolio with an innovative new product.

examples of custom mobile apps that make a difference

Blue Tea will work with you to understand your business & explore how a custom Mobile App can benefit you. We have delivered operations-critical mobile applications to a number of UK-based businesses. Below we have listed just a few use cases and recent projects. Your requirements are unique, so it’s best to reach out to understand how a custom Mobile App may look like for you.

Customer Support

Mobile App

Build an application that your customers can use to get support and interact with your staff. Collect the information you need and build in automation to make the customer experience as pleasant as possible.

Sign-up customers

  • Collect relevant customer data
  • Extend the customer profile
  • Onboarding & automated walk-throughs
  • Fully secure
  • Two-factor authentication
  • Integrate with Face ID/Touch ID

Manage returns processes

  • Collect photos/videos of faults
  • Get detailed information to make a returns decision
  • Apply a workflow to manage the customer journey and improve retention

Manage tickets

  • ITIL compliant ticketing system
  • Categorise and triage requests

Chat with support operators

  • Intelligent chat routing
  • Integration with popular chat tools
  • Full audit trail
  • Permissions for supervisors to view and join chats

Feedback

  • Collect feedback after each interaction
  • Send surveys to customers
  • Run competitions to generate honest feedback

Push notifications

  • Notify when the status of a case changes
  • Send case related updates
  • Send marketing messages

Integrate with other systems

  • CRM
  • Back office
  • Warehouse
  • Accounting
  • EPOS
  • Bookings

Dashboards

  • Keep track of KPIs
  • Generate actionable reports from data

Customer

Bookings App

Allow customers to make a booking either in-App or online. Take payment if required and add them to a workflow or emails & push notifications to prepare them for the appointment or send required literature direct to their mobile device.

Sign-up customers

  • Collect customer data
  • Extend the customer profile
  • Onboarding & automated walk-throughs
  • Fully secure
  • Two-factor authentication
  • Integrate with Face ID/Touch ID

Integrated Payments

  • Payments from Stripe, PayPal Worldpay and more
  • Use Apple pay / Google pay

Intelligent Booking

  • Check the calendars of the employees or resources for free time
  • Set the work hours for each staff member or resource
  • Add blocks for public holidays
  • Set the interval between appointments

Workflow management

  • Communicate with the customer in a timely manner
  • Send information they need before and after an appointment
  • Add to a marketing workflow or send a reminder when another appointment should be made

Integrate with other systems

  • CRM
  • Back office
  • Warehouse
  • Accounting
  • EPOS
  • Bookings

Dashboards

  • Keep track of KPIs
  • Generate actionable reports from data

Financial Products

Mobile App

Offer your customers a one-stop shop for financial products such as insurance, short-term credit, mortgages and more. We build robust Mobile App features that will help you sell more, faster.

Sign-up customers

  • Collect relevant customer data
  • Extend the customer profile
  • Onboarding & automated walk throughs
  • Fully secure
  • Two factor authentication
  • Integrate with Face ID/Touch ID

Integrated Payments

  • Payments from Stripe, PayPal Worldpay and more
  • Use Apple pay / Google pay
  • Open Banking initiative

Intelligent Comparison and In-App purchases

  • Use advanced filters to present tailored financial products
  • Enable purchasing in 3-5 steps
  • Send push notifications with marketing messages or reminders

Integrate with other systems

  • CRM
  • Back office
  • Accounting
  • Bookings

Dashboards

  • Keep track of KPIs
  • Generate actionable reports from data

Mobile app development / recent projects

blue tea  / software solutions

Business Solutions

Blue Tea team will closely examine your case and will offer a comprehensive and highly customised digital solution. Our specialists will find the source of the issue and will offer a suitable improvement for your infrastructure.

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Industry Solutions

Our team will guide you through the digital world and will offer you the best of it. Blue Tea has been involved in numerous projects throughout the years and has retained its reputation as a reliable and devoted business partner.

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software services / what we do

Let’s talk / about your project

Call Us:

0800 024 6979

Find Us:

Blue Tea Ltd
Unit D4, West Entrance,
Fairoaks Airport,
Chobham, GU24 8HU